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asquentoriva
Professional Business Finance Solutions

Privacy Policy

Last Updated: March 15, 2025
At asquentoriva, we take your privacy seriously. This comprehensive policy explains how we collect, use, protect, and manage your personal information when you use our business presentation platform and related services.

1. Information We Collect

We collect various types of information to provide and improve our services. Here's what we gather and why:

Personal Information You Provide

Account registration details including name, email address, and business information
Payment information and billing details for subscription services
Profile information such as job title, company size, and industry preferences
Communication records when you contact our support team or participate in surveys
Content you create including presentations, templates, and uploaded materials

Automatically Collected Information

Usage data including features accessed, time spent, and interaction patterns
Technical information such as IP address, browser type, and device specifications
Performance metrics to help us optimize platform functionality
Location data (general geographic area) for service personalization

2. How We Use Your Information

Your information helps us deliver exceptional service and continuously improve our platform. We use it for:

Providing core platform functionality including presentation creation, template access, and collaboration tools
Processing payments and managing your subscription or billing inquiries
Personalizing your experience with relevant templates, features, and content recommendations
Communicating important updates, new features, and educational content related to business presentations
Analyzing usage patterns to identify areas for improvement and develop new features
Ensuring platform security and preventing unauthorized access or fraudulent activity
Complying with legal obligations and responding to legitimate requests from authorities
Marketing Communications: We may send you promotional emails about new features, templates, or educational resources. You can opt out of these communications at any time using the unsubscribe link in our emails or by adjusting your account preferences.

3. Information Sharing and Disclosure

We don't sell your personal information. However, we may share certain data in specific circumstances:

Service Providers and Partners

We work with trusted third-party providers who help us deliver our services. These include payment processors, cloud storage providers, email service providers, and analytics platforms. All partners are contractually required to protect your information and use it only for specified purposes.

Business Transfers

If asquentoriva undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We'll notify you of any such changes and ensure your privacy rights remain protected.

Legal Requirements

We may disclose information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Data Type Sharing Purpose Recipients
Payment Information Processing subscriptions and transactions Payment processors (Stripe, PayPal)
Usage Analytics Platform improvement and optimization Analytics providers (aggregated data only)
Communication Data Customer support and service delivery Support platform providers

4. Your Privacy Rights and Choices

You have significant control over your personal information. Here are your rights and how to exercise them:

Access and Portability

You can request a copy of all personal information we hold about you. We'll provide this in a structured, commonly used format within 30 days of your request. You can also export your presentation data and templates directly from your account dashboard.

Correction and Updates

Keep your account information accurate by updating it directly in your profile settings. If you notice any errors in the information we hold, contact us and we'll correct it promptly.

Deletion Rights

You can delete your account and associated data at any time. Some information may be retained for legitimate business purposes such as fraud prevention or legal compliance, but we'll minimize retention and anonymize data where possible.

How to Exercise Your Rights: Contact our privacy team at privacy@asquentoriva.com with your request. Include your account email and specify which rights you'd like to exercise. We'll respond within 30 days and may need to verify your identity for security purposes.

5. Data Security and Protection

We implement comprehensive security measures to protect your information from unauthorized access, alteration, disclosure, or destruction:

End-to-end encryption for data transmission and storage using industry-standard protocols
Regular security audits and penetration testing by independent security firms
Multi-factor authentication options for enhanced account protection
Secure data centers with physical access controls and environmental monitoring
Employee training on data privacy and security best practices
Incident response procedures for rapid containment of any security issues

While we maintain robust security measures, no system is completely immune to threats. We encourage you to use strong, unique passwords and enable two-factor authentication on your account.

6. Data Retention and Deletion

We retain your information only as long as necessary to provide services and fulfill legal obligations:

Active Account Data

While your account remains active, we store your profile information, presentations, and usage data to ensure seamless service delivery and account functionality.

Closed Account Data

After account closure, we delete most personal information within 90 days. Some data may be retained longer for legitimate purposes such as resolving disputes, preventing fraud, or complying with legal requirements.

Backup and Archive Data

Data in our backup systems is automatically purged according to our retention schedule, typically within 12 months of deletion from active systems.

Data Minimization: We regularly review and purge unnecessary data to minimize the information we store. This includes removing old analytics data, expired session information, and outdated communication records.

7. International Data Transfers

asquentoriva operates globally, and your information may be processed in countries other than where you reside. We ensure appropriate safeguards are in place:

Standard contractual clauses approved by relevant data protection authorities
Adequacy decisions recognizing equivalent privacy protection in destination countries
Certification schemes and codes of conduct that ensure appropriate data handling
Regular assessments of international partners' privacy and security practices

Our primary data processing occurs in secure facilities within Australia, with additional processing in the United States and European Union under appropriate legal frameworks.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and understand how you interact with our platform:

Essential Cookies

These cookies are necessary for basic platform functionality, including maintaining your login session, remembering your preferences, and ensuring security features work properly.

Analytics Cookies

We use analytics cookies to understand how visitors use our platform, which features are most popular, and where we can make improvements. This data is aggregated and doesn't identify individual users.

Managing Cookie Preferences

You can control cookie settings through your browser preferences or our cookie management tool. Note that disabling certain cookies may affect platform functionality.

9. Children's Privacy

asquentoriva is designed for business professionals and is not intended for children under 16. We do not knowingly collect personal information from children. If we discover that we've inadvertently collected information from someone under 16, we'll delete it immediately upon notification.

Parents or guardians who believe their child has provided personal information to us should contact our privacy team immediately.

10. Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make significant changes, we'll:

Notify you by email at least 30 days before changes take effect
Display a prominent notice on our platform highlighting the updates
Provide a summary of key changes and how they might affect you
Give you the opportunity to review the updated policy before it becomes effective

Your continued use of asquentoriva after policy changes indicates your acceptance of the updated terms. If you disagree with changes, you can close your account before they take effect.

Questions About Your Privacy?

We're here to help with any privacy-related questions or concerns. Our dedicated privacy team is committed to addressing your inquiries promptly and thoroughly.
Mail: Privacy Officer, asquentoriva
Suite 4 & 5, 1/3 Russell St
Toowoomba City QLD 4350, Australia